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DotArrow Store Guidelines

DotArrow ("we" or "us") has established the following Guidelines to help maximize the quality of and set forth the type of products and services that may be sold on the stores hosted by us. All DotArrow Store Merchants ("You" or "Your") must comply with these Guidelines, in addition to the DotArrow Terms of Service and any other applicable Merchant Solutions/Store agreement. DotArrow, in its sole discretion, may remove any product or service from the our network that does not comply with these Guidelines or any other applicable agreement or terms and may terminate the Merchant's account. We reserve the right to change these Guidelines at any time without notice.

General Rules
  • Fraud. You may not use or manipulate this service for any fraudulent activity or purpose, including collecting payment from customers and not providing the item purchased.
  • Interference. You may not spam our system and/or impose an unreasonably or disproportionately large load on our system. You may not put any material on DotShopingcart Store that contains any viruses, trojan horses, worms, time bombs, cancelbots, or other computer programming routines that may damage, interfere with, surreptitiously intercept, or expropriate any system, data, or personal information.
  • Passwords. You are solely responsible for actions taken under your password and should not disclose it to anyone else. You cannot use your password for any unauthorized purpose.
Merchant Guidelines

You must:

  • Comply with applicable laws. You may not offer for sale or sell an item to any customer in a jurisdiction where the item violates applicable laws or regulations. You also may not offer for sale any item that violates DotShopping's policies as described below in "Items that are Prohibited by DotArrow".
  • Provide accurate information. You must accurately describe your store and the items you are selling. You may not include any language in your product or store descriptions, including the name, which may confuse potential customers or cause your products or store to be included in search results that don't accurately describe your products or store.
  • Provide accurate contact information. You must provide an accurate company address, phone number, email address, and return policy in the information section of your store.
  • Maintain a Privacy Policy. You must post, maintain, and adhere to a privacy policy. The privacy policy must inform customers what personal information is collected and how it is used. For more information about adding a privacy policy to your store please see our privacy policy information page.
  • Engage in ethical marketing practices: you must not engage in practices that are in any way connected with the transmission of "junk mail," "spam," "chain letters," unsolicited advertising, or other unsolicited mass distribution of email. Please see the Spam Policy detailed below for more information.
Items that are Prohibited by DotArrow

DotArrow specifically prohibit sales related to the following items:

  • Blood, Bodily Fluids and Body Parts
  • Burglary Tools
  • Counterfeit Items
  • Illegal Drugs & Drug Paraphernalia
  • Fireworks, Destructive Devices and Explosives
  • Identity Documents, Personal Financial Records & Personal Information (in any form, including mailing lists)
  • Lottery Tickets, Sweepstakes Entries and Slot Machines
  • Obscene Material and Child Pornography
  • Offensive Material or Hate Speech
  • Police Badges and Uniforms
  • Prescription Drugs and Devices
  • Stocks and Other Securities
  • Stolen Property
  • Tobacco Products
  • Downloadable Digital Music
Restricted Items

You agree that the following types of items may only be allowed if done fully in compliance with all laws in the location of the seller and buyer.

  • Alcoholic Beverages
  • Event Tickets
  • Food Items
  • Hazardous, Restricted, and Perishable Items
  • Pesticides
  • Used Clothing and Bedding
  • Adult Items and Pornography
  • Weapons and related items (such as firearms, firearm parts and magazines, ammunition, BB and pellet guns, tear gas, stun guns, switchblade knives, and martial arts weapons)
Spam Policy

DotArrow strictly prohibits Your use of DotArrow's Services to transmit SPAM or to host a site that is advertised or announced via SPAM. "SPAM" is any form of unsolicited advertisement or informational announcement that is transmitted, whether singularly or in bulk, via any Internet-based communications medium. Activities that violate this may also subject You to civil liability to third parties and to criminal penalties.